Technical Support

We suggest that you use support resources for Cacheonix in the following order:

Online Support Forum

Cacheonix support forum is a great and often times the fastest way to receive support, suggest new features, share tips and give advice to your peers. Get started today by taking advantage of the free advice directly from the developers of Cacheonix and from some of our most knowledgeable Cacheonix users in the world.

Cacheonix Documentation

Cacheonix wiki provides a wealth of information to help you understand, configure and program with Cacheonix.

E-mail Support

Whether you are an existing customer or just evaluating Cacheonix, we are here to help.Please e-mail us at support@cacheonix.com and we will be happy to assist you. We will respond as soon as possible. Please don't forget to specify the OS name, the product version, and the error messages to speed up the processing of your request.

Suggestions and Feature Requests

We are interested in making Cacheonix serve your needs better. If you have any suggestions or if you are looking for a new feature, please visit Cacheonix support forum or just e-mail us at support@cacheonix.com. The requests for the new features that happen to be in high demand will be considered for the next upcoming release of Cacheonix.

Bug Reports

To report bugs, please visit Cacheonix support forum or just e-mail us at support@cacheonix.com.

Support For Third-Party Products

Cacheonix integrates with a set of application servers and APIs. If you have questions related to those products, please visit our collection of third-party support resources.