Technical Support

Quality support is at the heart of the Cacheonix Systems customer care strategy. Various support resources are available for both registered users and users evaluating our products.

We suggest that you use the resources in the following order:

	Online Support Forums Our online support forums are a great and often times the fastest way to receive support, suggest new features, share tips , and give advice with your peers. The forums are constantly monitored by Cacheonix engineers. Get started today by taking advantage of the free advice directly from the developers of Cacheonix Cacheonix and from some of our most knowledgeable Cacheonix users in the world: cacheonix.support - A support forum for our flagship product Cacheonix, an automated software build and release management system.
	E-mail Support Licensed customers are also entitled for e-mail technical support. If the resources above are unable to fully answer your questions please e-mail us at support@cacheonix.com and we will be happy to assist you. Your request will be processed as soon as possible. Please don't forget to include registration information from your license file. Please specify the OS name, the product version, and the error messages to speed up the process of your request.
	Suggestions and Feature Requests We are interested in making Cacheonix serve your needs better. If you have any suggestions or if you are looking for a new feature, please visit cacheonix.support forum or just e-mail us at support@cacheonix.com. The requests for the new features that happen to be in high demand will be considered for the next upcoming release of Cacheonix.
	Bug Reports To report bugs, please visit cacheonix.support forum or just e-mail us at support@cacheonix.com.
	Support For Third-Party Products Cacheonix integrates with a set of application servers and APIs. If you have questions related to that products, please visit our collection of third-party support resources.